21 Aug
|
ALR Aviations
|
Chandigarh
21 Aug
ALR Aviations
Chandigarh
Key Responsibilities:B2C (Direct Customer Sales):
- Understand individual client preferences, travel goals, and budgets for both domestic and international trips.
- Design personalized travel packages including flights, accommodations, transfers, activities, and travel insurance.
- Provide accurate information on destinations, visa processes, travel regulations, and safety guidelines.
- Upsell and cross-sell travel-related products and upgrades to increase revenue and enhance customer experience.
B2B (Corporate & Agency Sales):
- Develop and maintain relationships with corporate clients, travel agents, and tour operators.
- Customize group travel and incentive tour packages based on partner requirements for domestic and international destinations.
- Source and negotiate rates with hotels, airlines, DMCs, and other vendors to offer competitive pricing.
- Deliver timely proposals, itineraries, and booking confirmations to business partners.
- Act as the key point of contact for travel partners, ensuring smooth coordination and service delivery.
Operational & Sales Responsibilities:
- Achieve and exceed monthly/quarterly sales targets.
- Stay updated on travel trends, destination offerings, and emerging markets.
- Maintain accurate booking records, customer profiles, and transaction data.
- Resolve any service-related issues or complaints in a timely and professional manner.
- Collaborate with marketing and product teams to improve and promote travel offerings.
Requirements:
- Minimum 2 years of experience in domestic and/or international travel sales.
- Solid knowledge of travel destinations, booking tools, visa regulations, and supplier networks.
- Experience in both B2B and B2C customer handling.
- Excellent communication, interpersonal, and negotiation skills.
- Familiarity with GDS systems and CRM tools is preferred.
- Ability to multitask and work efficiently in a fast-paced environment.
- Willingness to travel occasionally for familiarization (FAM) trips or
📌 Sr. Travel Consultant (Chandigarh)
🏢 ALR Aviations
📍 Chandigarh