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- Role Clarity | Head Administration

Department:Administration

Reporting To:Director
- Role Definition

The Head of Administration is accountable for leading the administrative function to ensure operational efficiency, statutory compliance, protected and secure infrastructure, and seamless support to business functions. This role ensures standardized administrative processes, optimizes cost, enhances facility and asset utility, and drives a proactive, service-first mindset across locations and teams.
- Deliverables
- Standardized, documented, and efficient admin processes across all sites
- Safe, Compliant, and Optimally Maintained Facilities
- End-to-End Asset Lifecycle Management
- High Standards of Safety, Security, and Hygiene
- Statutory and Legal Compliant
- Seamless Transportation & Vehicle Support for Operations
- Effective Vendor & Contract Management




- Business Continuity Preparedness and Execution Team Development

Task and Activities
- Administration Process Management:
- Document end-to-end workflows with clear SOPs, escalation points, and authorization matrices.
- Regularly update SOPs and ensure version control and accessibility across sites.
- Lead time-motion studies to identify process delays; implement improvements using Lean tools.
- Implement digital process automation tools to reduce manual tasks and errors.
- Track and report Admin KPIs to assess and improve turnaround time and service delivery.
- Facilities Management
- Maintain and upgrade infrastructure of collection centers, laboratories, and offices.
- Ensure preventive and breakdown maintenance schedules are in place and tracked.
- Conduct root cause analysis for repeat maintenance issues and address them structurally.
- Ensure electrical, fire safety, water supply, waste management systems are functional

📌 Head - Administration (Jaipur)
🏢 Dr. B. Lal Clinical Laboratory
📍 Jaipur