Market Research Interviewer & Team Lead

Department: CATI (Computer-Assisted Telephone Interviewing) - _No Sales | No Telemarketing_
Location: Ahmedabad
Shift: Night Shift
Working Days: Monday to Friday

About Mavrix

Mavrix is a global technology solutions company serving as a Design, Build, and Maintain partner for leading organizations worldwide. We help clients focus on innovation and core business priorities through digital technologies, advanced analytics, domain expertise, and technical excellence.

Job Summary

As a Market Research Interviewer, you will conduct interviews, gather research data, and support consulting and business research projects.

As a Team Lead, in addition to conducting research interviews, you will independently manage client projects, lead a team of interviewers, monitor quality and productivity, and ensure timely project delivery while coordinating with internal stakeholders.

Key Responsibilities
- Conduct primary research through telephonic interviews and questionnaires.
- Engage with industry experts and respondents to collect reliable insights.




- Design and follow discussion guides and survey questionnaires.
- Collect, validate, and maintain research data with high accuracy.
- Coordinate with internal teams to ensure timely project completion.
- Maintain qualified communication with stakeholders and respondents.
- (Team Lead) Independently handle assigned projects, manage day-to-day team operations, mentor team members, monitor performance, and ensure project timelines and quality standards are consistently achieved.

Required Skills & Qualifications
- Minimum 3 months of international calling experience (mandatory).
- Excellent verbal and written communication skills.
- Strong analytical and research capabilities.
- Comfortable conducting telephonic interviews and surveys.
- Proficiency in MS Excel, PowerPoint, and reporting tools.
- Strong attention to detail and accuracy.
- Comfortable working in night shifts.

Qualification

📌 Team Lead (Ahmedabad)
🏢 Mavrix data
📍 Ahmedabad