Job Summary

The E-commerce Fulfillment & Dispatch Executive is responsible for managing end-to-end order fulfillment operations, including order processing, picking, packing, shipping coordination, inventory management, and quality control. The role ensures timely, accurate, and premium delivery of Maison World products while maintaining high standards of packaging, inventory accuracy, and customer satisfaction.

Key Responsibilities1. Order Management
- Monitor incoming orders from the website, marketplaces, and other sales channels.
- Verify order details before processing.
- Prioritize urgent, express, and same-day dispatch orders.
- Ensure all orders are processed within defined service timelines.
- Coordinate with internal teams to resolve order-related issues.

2. Product Picking & Packing
- Pick products accurately according to order requirements.
- Verify SKU, quantity, batch number, and product condition before packing.
- Assemble and package orders according to Maison World packaging standards.
- Maintain luxury presentation and premium unboxing experience.




- Use appropriate shipping boxes, fillers, and protective packaging materials.
- Ensure packaging quality and product safety during transit.

3. Label & Documentation Management
- Generate shipping labels through Shiprocket and other logistics platforms.
- Print invoices, shipping labels, and packing slips.
- Affix labels accurately and securely.
- Verify customer and consignee information before dispatch.
- Maintain shipment documentation and records.

4. Dispatch Coordination
- Schedule and coordinate pickups with courier partners.
- Liaise with logistics executives during order pickups.
- Maintain dispatch schedules and courier records.
- Track shipment status and resolve pickup or dispatch delays.
- Escalate logistics issues and coordinate resolutions.

5. Inventory & Stock Control
- Maintain accurate inventory records.
- Monitor stock movement and packaging material consumption.
- Report low-stock

📌 Dispatch Executive (Indore)
🏢 Spiceup HR
📍 Indore