We are hiring a customer service lead/manager. We need a bright & positive person who can assist with HR work, managing customer calls & servicing team.
Main Role & Responsibilities
Calling customers to get feedback on products.
Calling & finding distributors
Managing other operational work
Note: This is not a sales job.
IMPORTANT: CANDIDATES WHO ARE VALUABLE AT SPOKEN ENGLISH SHOULD APPLY.
Detailed Job Description
- Contact potential or existing customers to inform them about a product, listening to their feedback.
- Answer questions about products or the company if asked by customers.
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” and contact distributors
- Keep records of calls and sales and note useful information
Salary: ₹30,000.00 - ₹45,000.00 per month (depending upon experience)
Benefits:
- Cell phone reimbursement
- Paid sick time