JOB DESCRIPTION

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Commercial & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, secure, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities
- Provide Level 3 production support for critical Java microservices and batch/streaming workloads.
- Own major incident (P1/P2) triage, troubleshooting, mitigation, and restoration within SLA. Perform deep Root Cause Analysis (RCA) including log/metric/trace analysis; deliver corrective and preventive actions.
- Support and tune Kafka-based event streaming: consumer lag issues, rebalancing, partition strategy, retries/DLQ patterns, idempotency, ordering concerns. Support Spring Boot services: thread dumps, heap analysis,



GC behavior, connection pooling, dependency issues.
- Diagnose and resolve database (Oracle) issues: slow queries, locks/deadlocks, indexing, execution plans, connection pool saturation.
- Support Elasticsearch (Gaia): index health, query performance, mapping issues, shard/replica allocation, ingestion failures.
- Collaborate with development teams on bug fixes, hotfix validation, release readiness, and post-deployment verification.
- Improve observability: enhance dashboards/alerts, log correlation, runbooks, and operational KPIs. Participate in on-call rotations, change management, and planned maintenance activities.
- Drive problem management: identify recurring issues, reduce noise, and implement automation/self-healing where feasible.
- Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across c

📌 Software Engineer Iii (Mumbai)
🏢 JPMorganChase
📍 Mumbai