Customer Relationship Executive (Ahmedabad)

Customer Relationship Executive (Ahmedabad)

21 Aug
|
Pitambra Film & Production
|
Ahmedabad

21 Aug

Pitambra Film & Production

Ahmedabad

Job Description: Customer Relationship Executive (CRE)

Company: Pitambra Film & Production

Position Overview

Key Responsibilities
- Make outbound calls to prospective and existing clients.
- Handle company-generated hot leads and convert them into confirmed sales.
- Maintain a high conversion ratio and achieve assigned sales targets.
- Build and maintain strong relationships with clients throughout the sales process.
- Conduct regular and effective follow-ups with leads and existing customers.
- Maintain accurate client records, inquiries, and sales updates in Excel and company databases.
- Track lead status and ensure timely communication with all prospects.
- Coordinate with internal teams to ensure smooth customer onboarding and service delivery.
- Prepare and submit daily, weekly, and monthly reports on leads, conversions, and revenue generated.

Required Skills & Qualifications
- Excellent verbal communication and interpersonal skills.
- Strong persuasion, negotiation, and relationship-building abilities.
- Proficiency in Microsoft Excel and data management.




- Strong follow-up and organizational skills.
- Ability to work in a target-based and fast-paced environment.
- Self-motivated, disciplined, and result-oriented approach.
- Prior experience in sales, telecalling, customer relationship management, or business development is preferred.

Key Performance Indicators (KPIs)
- Number of client calls made daily.
- Lead response and follow-up rate.
- Conversion percentage from hot leads to sales.
- Revenue generated against assigned targets.
- Accuracy and maintenance of client data and reports.

Compensation & Benefits
- Competitive fixed salary.
- Attractive performance-based incentives.
- Weekly incentive disbursement based on individual performance and target achievement.
- Career growth opportunities within Pitambra Film & Production.
- Dynamic and performance-driven work workplace.

Job Type: Full-Time
Department: Sales & Customer Relationship Management

📌 Customer Relationship Executive (Ahmedabad)
🏢 Pitambra Film & Production
📍 Ahmedabad

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