Roles and Responsibilities
- Handle customer inquiries through various channels such as voice, chat, email, social media, and airline processes.
- Provide exceptional customer support by resolving queries efficiently and effectively.
- Work on multiple processes including CSE (Customer Service Executives), Customer Handling, Query Resolution, and Customer Support.
- Maintain a high level of accuracy and productivity while meeting performance targets.
- Collaborate with team members to achieve common goals.
Desired Candidate Profile
- 0-2 years of experience in BPO or related industry.
- Robust communication skills for handling international customers.
- Ability to work in rotational shifts including weekends and holidays.
- Proficiency in Voice Processing, Chat Processing, Email Processing, Social Media Management.
📌 Customer Support Executive (Greater Noida)
🏢 Bird Information Systems (BIS)
📍 Greater Noida
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