About Foundever:
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Job Summary

We are looking for a commercially driven Director of AI Professional Services to lead our growing AI delivery practice. From prototyping to production, you will first need to assess and define the best way to address the client’s need to secure revenue, weather through the EverSuite capability, a custom solution (AI or not). If a custom AI solution is needed, you will lead its development. If the solution is effectively sold, you will oversee the transition to operationalization. At first, you will personally work with sales and one developer to discover, prototype, demo and deliver the solution. As demand grows, you will have to build the team,



the delivery methodology and a sustainable operation model. This is a rare chance to build something from the ground up — with full commercial ownership, direct client impact, and the backing of a global AI-powered organization.

Key responsibilities

Client Delivery & Engagement

Take a client brief from whiteboard to working demo within days, not weeks: personally prototype solutions in the first client engagements, before the team is built
Design and deliver tailored AI solutions leveraging LLMs, agents, and AI-assisted development workflows, from discovery through go-live, favoring quick ROI but aligning with EverSuite roadmap
Create repeatable offerings such as AI discovery workshop, rapid prototyping, paid pilots implementation packages and managed AI solution support.
Oversee the transition of delivered solutions to production — covering monitoring, reliability, cost control, support m

📌 Director of AI Professional Services (Bengaluru)
🏢 Foundever®
📍 Bengaluru