Build a Rewarding Career in Semi Voice Operations Job Description Key Skills/: Hybrid Communication Skills/: Strong written grammar for email and chat assistance, quick, error/-free typing, and excellent spoken English with explicit pronunciation and active listening abilities. Multitasking & Queue Balancing/: Excellent ability to transition between back/-office ticket handling, live chat interfaces, and phone calls without compromising resolution speed or quality. Customer Empathy & Problem Solving/: Excellent emotional intelligence, proactive problem/-solving skills, and a composed, courteous manner when with irate customers through various channels. CRM & Contact Center Software Literacy/: Practical knowledge of cloud phone platforms and customer support systems /(Zendesk, Freshdesk, Salesforce Service Cloud, Avaya,



Genesys, LiveChat/). Experience/: 3 to 7 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Mail Me your CV for Appointment Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: /(If applicable/) Current/Last Drawn Salary /(Monthly/Annual/)/: Notice Period/: Immediate Joiner Mostly Preferred Interested Candidates Contact the HR ASAP Warm Regards, HR /- Maria

📌 Build a Rewarding Career in Semi Voice Operations (Chennai)
🏢 GS Infotech
📍 Chennai