21 Aug
|
GS Infotech
|
Chennai
21 Aug
GS Infotech
Chennai
Non Voice Executive Build Your Qualified Career Job Description/: Responsibilities/: Chat, Email, and Digital Ticket Resolution/: Use clear, precise, and expert written communication to address incoming customer questions, requests, and technical concerns via email, live chat, or ticketing systems. Transaction Processing & Data Verification/: Follow standard operating procedures while doing high/-volume back/-office data entry, record validation, document verification, order processing, and account changes. SLA adherence and queue management/: Maintain stringent Turnaround Time compliance, keep an eye on designated ticketing queues, give priority to urgent customer requests, and meet daily processing quotas. Quality Compliance & ErrorReduction/: Ensure little rework or error flags during quality audits, maintain high transaction correctness, abide by data privacy laws, and follow process requirements.
Cross/-functional coordination and issue escalation/: Determine complicated issues, system flaws, or fraud indicators; forward unanswered tickets to specialised internal teams or Tier/-2 support with thorough case documentation. Experience/: 0 to 3 yrs Education/: Any Basic Degree If Interested Please do Send your CV along with you Informations as below to Mail Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: /(If applicable/) Current/Last Drawn Salary /(Monthly/Annual/)/: Notice Period/: Warm regards, HR/- Maria
📌 Non Voice Executive Build Your Professional Career (Chennai)
🏢 GS Infotech
📍 Chennai