Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role
As the Head of Operations -, you would have a broad view of all aspects of the delivery operations across streams, and geographies globally, operating out of India. You would be responsible to lead operations of a large marcomm services unit to build in efficiency in delivery operations, key priorities, introduce new processes in hiring/talent demand forecasting, introduce work-flow automation, project feedback, employee engagement attrition, management reporting on an on-going basis.

In this role you will play a key role in:

Manage and bring in efficient operational change through recent processes, dashboards and team communication




Support the Global Lead on managing all operations. Bring in an overview of all key delivery projects across streams and progress on timely delivery on the same. You’ll be responsible for delivery Operations reporting (Management Reviews, Reporting, Invoicing, SLA/KPI tracking etc.).
Financial management, audits
You will be managing along with the Global Lead, all inputs required for financial overview and targets (budget management, revenue management, competitiveness, utilization metrics) for resources in India. You will be responsible for financial tracking and reporting with the finance team. You will also manage various management reporting requirements, like reviews, audits etc.
Manage talent forecast, recruitment, HR liaison
You will be responsible for driving and optimizing the recruitment process and dashboards and you will work with the Leads (Design, Digital & Content, Comms, Marketing, ABM & Pursuits) to identify recrui

📌 Head of Operations I Mumbai (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai