Company Description

Addy Digital Analytics Private Limited is a boutique software delivery firm specialising in Salesforce and Zoho CRM. Our core expertise lies in business process automation and IT strategy, ensuring efficiency and innovation in every project. Comprised of a young, dynamic, and dedicated team of developers, we are committed to exceeding customer expectations. Our goal is to provide exceptional software solutions tailored to meet diverse business needs.

Project Description

Our Client, one of the biggest Manufacturing house of India, has entrusted us with the augmentation and maintenance of their Modern Trade Platform. They wish to enhance their Lead to Deal Business Process Automation using Zoho's CRM+ platform. This would include Omni Channel Lead Capture, Lead filtration, Lead Scoring, Generative AI based Chatbot Integration to their digital Assets to match leads to Products and convert them to orders.

Open Positions

1. CRM Architect (4-6 years of Post Qualification Experience) - 1
2. CRM Developer Engineer (2-4 years of Post Qualification Experience) - 3

Role Description

Full time, on-site role based in Kolkata for CRM Specialist certified in Zoho (preferred) . The Developer(s) and Architects will be responsible for designing, developing,



and maintaining Zoho CRM+ solutions, integrating systems, managing databases, and creating web services. Daily tasks will include collaborating with teams to automate business processes, ensuring seamless CRM functionality, and providing technical support to enhance service efficiency.

Candidates must have prior experience of configuring Omni Channel Campaigns using Web-2-Lead, Email-2-Lead, WhatsApp-2-Lead, as well as Call Centre Solution Integrations.

Qualifications

- Proficiency in Software Development and CRM systems, including Salesforce &/ Zoho CRM
- Experience with Integration technologies and Web Services development
- Strong knowledge of Databases, including managing and optimising BULK database operations
- Analytical thinking and problem-solving skills with a focus on process automation
- Excellent communication and collaboration abilities
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
- Prior experience with Zoho ecosystem products or Salesforce CRM is a MUST

NOTE : All Experience & Qualifications must be Post Degree Award Date - internship//self study during Course is not counted.

📌 ZOHO Developer for Manufacturing (Kolkata)
🏢 Addy Digital Analytics Private
📍 Kolkata