Walk-In Drive: US Technical Support Executive (Night Shift)

Location: Noida

Walk-In Date: 22 August 2026

Time: 12:30 PM 2:30 PM IST

Salary: Negotiable

Shift: US Night Shift

Key Responsibilities:

- Provide technical support to US-based clients via phone, email, and chat.
- Troubleshoot hardware, software, network, and application issues.
- Manage and resolve tickets through ticketing tools.
- Handle incident management and ticket escalations.
- Ensure SLA compliance and timely issue resolution.
- Coordinate with internal teams for complex technical issues.

Key Skills: Technical Support, Helpdesk, Service Desk, Ticketing Tools (ServiceNow/Jira/Zendesk), Incident Management, Escalation Handling, Active Directory, Office 365, Networking, VPN Support, Troubleshooting, Customer Support, International Voice Process. Excellent communication skills required.

Immediate joiners preferred.

Freshers with solid communication skills can also apply.

Interested candidates can walk in with an updated resume.

Mention Vaishnavi on your cv as a Ref

[email protected]

📌 Walk-in || US Technical Support- Client Facing (Delhi)
🏢 Vensure
📍 Delhi