Swan Solutions offering: Swan, a 1400 Crore organization, is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 36 years by Mr.

Mohammed

Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT hardware and networking solutions to many BFSI , PSU & SMB and Corporate houses on Servers, Blades, Peripherals, Networks & Cloud. The company has partnered with HP, Cisco, Microsoft, VMWare, and NetApp. (https://www.swansol.com)

Culture at Swan : Swan believes in taking up inspiring and challenging IT projects that encourage innovation and having fun while doing so and celebrates the people who make it happen. The open-door culture at Swan ensures that anyone with a good idea can voice it in front of an audience that can help transform it from thought to reality. Accountable, Vibrant, Willing to learn, Independent, and Impactful are few words that perfectly describe the members of team Swan.

Job Role Backup Engineer L2 (Veeam Backup)

Roles & Responsibilities

- Monitor daily backup, replication, and restore operations and ensure successful completion within SLA.
- Troubleshoot and resolve complex backup/replication issues escalated from L1 support.
- Perform Root Cause Analysis (RCA) for recurring incidents and implement preventive measures.
- Execute backup and recovery operations including:

1. Instant VM Recovery
2. File-Level Restore
3. Application-Aware Restore
4. Database and granular recovery for SQL, Exchange, Active Directory, Oracle, PostgreSQL, SAP HANA,



and NAS workloads

- Configure and manage:

1. Backup Jobs - 2. Backup Copy Jobs

3. Replication Jobs

4. Sure Backup/ SureReplica

1. Scale-Out Backup Repository (SOBR)

2. Hardened Linux Repository

3. Object Storage Integration
4. Perform Plugin-based backup and restore operations for enterprise applications and databases.
5. Configure and manage Agent-based backups using:

6. Veeam Agent for Windows

7. Veeam Agent for Linux

8. Protection Groups

- Configure, manage, and troubleshoot backup and restore for:

1. Windows Failover Clusters
2. SQL Failover Cluster Instances (FCI)

3. Cluster Shared Volumes (CSV)

- Manage Tape Infrastructure including:

1. Tape Libraries, Tape Drive, Media Pools

1. GFS Retention Policies

3. Tape Backup and Restore Operations

- Configure and monitor cloud backups for AWS, Azure, and Microsoft 365 workloads.
- Perform DR drills, failover/failback testing, and backup validation activities to meet RPO/RTO requirements.
- Use Veeam ONE for proactive monitoring, alerting, reporting, and capacity planning.
- Coordinate with virtualization, storage, network, and application teams for issue resolution and optimization.
- Maintain SOPs, RCA documents,



backup architecture, and operational reports.
- Follow ITIL-based Incident, Change, and Problem Management processes.

Experience with:

- Veeam Backup & Replication (v11/v12 or later)
- Veeam Backup for Microsoft 365
- Veeam ONE
- Plugin-based backups
- Agent-based backups
- Protection Group creation
- Tape backup infrastructure
- Disaster Recovery operations
- Cloud and Object Storage integration

Good understanding of:

- Windows Server 2016/2019/2022
- Basic Linux Administration
- SAN/NAS Storage
- iSCSI/Fibre Channel
- DNS, DHCP, VLAN, Firewall, and Networking fundamentals
- Basic PowerShell scripting knowledge is an added advantage.

Soft Skill

- Good communication and coordination skills.
- Robust ownership mindset with SLA-driven support approach.
- Flexible for shift support, weekend activities, and on-call support if required.

Qualifications Any Graduate-B.Sc IT / BCA / B.E. / B.Tech / MCA or equivalent degree Job Location : Ghansoli (client site)

Relevant Experience: 3–5 years of experience in Backup Administration with strong expertise in Veeam enterprise environments.

Shift: 9:00 AM to 6 PM -Monday to Saturday (2nd & 4th Sat remote support)

Certification- VMCE (Veeam Certified Engineer),VMware VCP, Microsoft Certifications and AWS/Azure

Salary: 12.50 LPA (Incl All)

Industry: IT

Employment Type: Permanent For any further inquiries you may get back to us via e-mail / call

Pay: ₹70,000.00 - ₹75,000.00 per month

Benefits

- Health insurance

Work Location: In person

📌 Veeam Backup Engineer (Ghansoli)
🏢 Swan Solutions u0026 Services
📍 Ghansoli