TELE SALES EXECUTIVE – RESULT ORIENTED JOB PROFILE Department: Sales &

- Business Development Designation: Tele Sales Executive Industry: Solar / Renewable Energy / Sales Reporting To: Sales Manager Location: Office Based Employment Type: Full time 1.

JOB PURPOSE The Tele Sales Executive will be responsible for generating qualified sales opportunities, contacting prospective customers, understanding their requirements, explaining suitable solar solutions, conducting systematic follow-ups and converting leads into confirmed bookings. The role is performance-driven — success will be measured by sales results, conversion ratio, follow-up discipline and revenue generated. 2.

KEY RESPONSIBILITIES A. Lead Calling &

- Qualification - Make daily outbound calls to assigned leads.
- Understand customer requirements, electricity consumption, budget and project expectations.
- Identify genuine and qualified prospects.
- Classify leads as Hot / Warm / Cold.
- Maintain accurate lead information in the company's CRM/Google Sheet/system. B. Product &
- Sales Presentation - Explain residential and commercial solar solutions.
- Explain system capacity, panel/inverter options, approximate generation, pricing and applicable subsidy/process.
- Communicate company offers, payment terms and project timelines clearly.
- Handle customer objections professionally. C. Follow-Up &
- Conversion - Follow up with every qualified lead according to the defined follow-up schedule.
- Convert enquiries into site visits, quotations and bookings.
- Coordinate with Field Sales/Technical Team for site surveys and quotations.
- Maintain complete ownership of the lead until it is properly handed over/converted.
- Recover lost or inactive leads through systematic follow-ups. D.

Sales Target Achievement The executive will be responsible for achieving monthly targets related to:

- Qualified Leads - Site Visits - Quotations - Bookings - Billing - Revenue - Conversion Ratio - Customer Follow-Up - Collection support 3. DAILY PERFORMANCE EXPECTATIONS The employee is expected to maintain a disciplined daily working routine: Daily Calling: Minimum 60–80 meaningful calls Qualified Leads: Minimum 2–3 qualified leads/day Follow-Ups:



All pending follow-ups to be completed daily CRM/Data Update: 100% lead activity updated Site Visit Coordination: As per qualified lead generation Reporting: Daily sales activity report before closing time Targets may be revised by management according to campaign, lead quality and business requirements.
- MONTHLY KPI KPI| Expected Performance Meaningful Calls| 1,200+ / Month Qualified Leads| 50+ / Month Follow-Up Completion| 95%+ CRM/Data Updating| 100% Site Visit Generation| As per lead quality Booking Conversion| Target-based Revenue/Billing| Monthly target-based Customer Response| Professional & timely Important: 50 qualified leads/month should be treated as the minimum baseline KPI for telesales performance.
- RESULT-ORIENTED PERFORMANCE MEASUREMENT Performance will not be evaluated only on the number of calls.

The following will be considered: Calls → Qualified Leads → Site Visits → Quotations → Bookings → Billing → Revenue An employee making a high number of calls but generating no qualified business opportunities will not be considered a high performer. 6.

CUSTOMER HANDLING The executive must:

- Speak politely and professionally.
- Understand the customer's actual requirement before pitching.
- Never provide false commitments.
- Never misrepresent pricing, subsidy, generation or project timelines.
- Handle objections related to price, brand, subsidy, quality and competition.
- Maintain regular communication until the customer reaches the next sales stage.
- Ensure a positive customer experience. 7.

LEAD MANAGEMENT DISCIPLINE Every lead must have: 1.

Customer

Name 2.

Contact

Number 3. Location 4.

Electricity

Bill/Load Requirement 5.

Required System

Capacity 6.

Customer

Requirement 7. Lead Temperature 8.

Last Contact

Date 9. Next Follow-Up Date 10.

Current Sales

Stage 11. Remarks 12.

Final Status

No lead should remain unattended or without a next follow-up date.





- COORDINATION WITH OTHER TEAMS The Tele Sales Executive will coordinate with:
- Sales Manager - Field Sales Team - Technical Team - Installation Team - Procurement Team - Billing &
- Accounts - Subsidy/Net Metering Team The objective is to ensure smooth movement of every qualified lead from enquiry to booking and successful project execution. 9.

REQUIRED SKILLS - Excellent Hindi communication skills - Basic English communication preferred - Strong convincing & negotiation ability - Good objection-handling skills - Customer relationship management - Follow-up discipline - Target-oriented mindset - Basic computer/CRM knowledge - Ability to understand and explain solar products - Positive attitude and high energy - Ability to work under sales pressure 10.

EXPERIENCE Preferred: 1–3 years of experience in:

- Tele Sales - Inside Sales - Solar Sales - Real Estate - Insurance - Telecom - Banking/Financial Products - FMCG/Consumer Sales - Any target-based sales environment Freshers with excellent communication and strong sales ability may also be considered.
- PERFORMANCE &
- INCENTIVE Salary will be supported by a performance-based incentive structure. Higher performance should result in higher earning potential.

Performance may be evaluated on: Qualified Leads + Site Visits + Bookings + Billing + Collection + Revenue Incentives will be payable as per company policy and subject to applicable payment/documentation conditions. 12.

IDEAL CANDIDATE We are looking for someone who is: Target-driven • Energetic • Disciplined • Persuasive • Customer-focused • Consistent • Result-oriented The ideal candidate should not wait for customers to respond. They should actively follow up, create opportunities and close business.

- KEY SUCCESS FORMULA CALL → CONNECT → QUALIFY → FOLLOW-UP → VISIT → QUOTATION → BOOKING → REVENUE Your performance will be measured by the business you create, not merely by the calls you make.
- JOB EXPECTATION «“Don't just make calls. Create opportunities, convert customers and generate revenue.”» A successful Tele Sales Executive is expected to become a Revenue Generator, not simply a Caller.

📌 Telesales Executive (Meerut)
🏢 Jain Clean Tech Private
📍 Meerut