Position: Customer Support Executive Location: Gurgaon Department: Customer Service Experience: 1–3 Years Job Summary We are looking for a Customer Support Executive to handle inbound customer calls, resolve queries, provide product information, and ensure a seamless customer experience. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve issues efficiently.

Key Responsibilities • Handle inbound customer calls and respond to inquiries professionally.

- Resolve customer queries related to products, services, applications, and processes.
- Provide accurate information and guidance to customers.
- Record customer interactions and maintain updated records in CRM systems.




- Escalate complex issues to the relevant teams when required.
- Follow up on customer requests and ensure timely resolution.
- Achieve quality, productivity, and customer satisfaction targets.
- Adhere to company policies, compliance requirements, and service standards. Qualification • Graduate or Undergraduate (depending on company requirements).

Preferred Experience • Customer Service • Call Center / BPO • Banking & Financial Services • Fintech Support • Retail Customer Support Regards Shwetha

📌 Telecaller (Gurugram)
🏢 Manipal Fintech
📍 Gurugram