Role & responsibilities

Student Counseling & Admissions

Connect with prospective students through outbound and inbound calls, emails, WhatsApp, and other communication channels.

Understand students' educational background, career goals, and learning requirements.

Counsel students regarding available courses, certifications, curriculum, career opportunities, and industry demand.

Guide students through the admission process and resolve their queries effectively.

Convert inquiries into admissions through professional counseling and relationship management.

Lead Management & Follow-up

Manage and nurture leads generated through digital marketing campaigns, websites, social media platforms,

referrals, seminars, and walk-ins.

Maintain systematic follow-ups to improve lead-to-admission conversion rates.

Record all interactions, lead status updates, and admission activities in the CRM system.

Ensure timely follow-up and engagement throughout the student enrollment life-cycle.

Sales & Revenue Contribution

Achieve individual and team admission targets on a monthly, quarterly, and annual basis.

Promote ongoing offers, scholarships, discounts, and special programs to prospective students.

Maximize student enrollments while maintaining high service and counseling standards.





Contribute towards achieving organizational admission and revenue goals.

Coordination & Reporting

Collaborate closely with the Marketing, Training, and Admissions teams to improve lead conversion strategies.

Share market intelligence, student feedback, and competitor insights with management.

Prepare and submit daily activity reports, counseling reports, and admission conversion reports.

Preferred candidate profile

Communication Skills

Excellent verbal communication skills in: English, Hindi, Bengali.

Strong interpersonal, counseling, and presentation abilities.

Counseling & Sales Skills

Student Counseling

Admission Conversion

Lead Generation & Lead Nurturing

Inside Sales

Relationship Management

Objection Handling

Negotiation & Persuasion

Sales Funnel Management

Technical Skills

Working knowledge of MS Excel, MS Word, Email Communication, and CRM software.

Ability to maintain accurate records and reports.

Behavioral Competencies

Student-centric approach.

Excellent listening and problem-solving skills.

Result-oriented and target-driven mindset.

Positive attitude and self-motivation.

Strong organizational and follow-up skills.

Ability to work effectively in a team workplace.

📌 Tele Counsellor (Kolkata)
🏢 Red Apple Learning
📍 Kolkata