We are looking for an experienced Power Platform / Azure Support Engineer to support a key customer, Ford, across platform administration, Azure infrastructure, DevOps, security, deployments, and production operations.

The ideal candidate will have hands-on experience with Microsoft Power Platform, Copilot Studio, Azure infrastructure, DevOps/release management, security administration, and production support.

? Key Responsibilities

- Support environment provisioning, configuration, and administration across customer environments.
- Configure and administer Microsoft Power Platform and Copilot Studio platforms.
- Provide operational support for Azure infrastructure and related services.
- Support DevOps activities and release management, including deployment and release coordination.
- Manage security and access administration, including user access and permissions.
- Perform monitoring and operational support to ensure platform availability and stability.
- Execute deployments across development, testing, and production environments.
- Provide production support and incident resolution, including troubleshooting and root-cause analysis.
- Monitor and manage capacity, performance, and platform health.
- Maintain accurate infrastructure and operational documentation.
- Support operational handover and ensure smooth transition of solutions into production support.
- Collaborate with engineering,



infrastructure, security, and business teams to resolve technical issues and maintain service reliability.

? Required Skills & Experience
- Hands-on experience with Microsoft Power Platform administration.
- Experience with Microsoft Copilot Studio configuration and platform support.
- Strong experience supporting Azure infrastructure and cloud environments.
- Experience with DevOps and release management processes.
- Experience managing deployments across multiple environments.
- Strong understanding of security, identity, access, and permissions administration.
- Experience with production support, incident management, and troubleshooting.
- Experience with monitoring, capacity management, and performance optimization.
- Solid documentation and operational handover experience.
- Good understanding of IT operations and enterprise support processes.
- Strong communication and stakeholder management skills.

⭐ Nice to Have
- Experience supporting large enterprise customers.
- Experience with Azure DevOps.
- Knowledge of Power Platform governance and administration.
- Experience with Power Apps, Power Automate, Dataverse, or related Microsoft technologies.
- Knowledge of Azure monitoring and operational tools.
- Experience working in an ITIL-based production support environment.

📌 Technical Security Consultant (India)
🏢 Astreya
📍 India