- Team management experience
- communication skills- B2 High/C1 Level
- Minimum of 1 years’ experience within a contact Centre environment as a Team Manager
- Experience within customer services(Voice process)
- Excellent leadership and communication skills
- Should be comfortable with rotational shifts & Week Offs
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and engaging individual
- Creative thinking

- Education
-  Graduate

1. Team Leader – Travel Process (Inbound) ? Gurgaon (Sector 30)

✈️ Travel/Ticketing experience mandatory (Amadeus/GDS/Sabre)

? Minimum 1 year TL experience

? 24/7 shifts | 2 days off

Education : HSC /Grad

Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Inbound)

Background : BPO Experience

Experience Target :



Experience in handling team; have managed clients; hands on excel and people management skills

Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

Notice Period : Minimum 15 days or immediate

- Team management experience
- communication skills- B2 High/C1 Level
- Minimum of 1 years’ experience within a contact Centre environment as a Team Manager
- Experience within customer services(Voice process)
- Excellent leadership and communication skills
- Should be comfortable with rotational shifts & Week Offs
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking

- Education
-  Graduate

📌 Team Leader - GGN (Gurugram)
🏢 Foundever®
📍 Gurugram