The Team Leader – Billing is responsible for leading the billing team, ensuring timely and accurate invoice processing, monitoring daily operations, resolving billing issues, and achieving departmental productivity and quality targets.
Key Responsibilities
Team Management & Billing Operations
· Lead and supervise the billing team on daily operations.
· Allocate work and monitor daily productivity &Training;
· Conduct daily team meetings and provide guidance.
· Monitor attendance, discipline, and performance.
· Ensure compliance with client agreements, rate cards, and SOPs.
· Monitor pending billing and ensure timely closure.
· Ensure timely and accurate invoice generation.
· Verify billing documents before invoice processing.
· Coordinate with Purchase, Operations, and Accounts for issue resolution.
· Prepare Daily, Weekly, and Monthly MIS.
· Track billing TAT, productivity, and pending reports.
· Report team performance to management.
Quality & Compliance
· Ensure error-free billing and minimize rework.
· Verify GST compliance and supporting documentation
· Maintain proper billing records and documentation.
Client & Vendor Coordination
· Resolve billing-related queries.
· Coordinate with internal stakeholders for billing clarifications.
· Ensure a timely response to escalations.
Key Skills
· Billing Process Management
· Team Leadership
· GST & Invoice Knowledge
· Excel & MIS Reporting
· Communication & Coordination
· Problem Solving
· Time Management
KPIs
· Billing Accuracy
· Billing TAT
· Team Productivity
· Pending Billing Closure
· Error Rate
· Client Satisfaction
· Team Performance
Pay: ₹30,000.00 - ₹40,000.00 per month
Advantages
- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund