21 Aug
|
Bill Gosling
|
Jaipur
21 Aug
Bill Gosling
Jaipur
What Youll Do:
The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and effective manner and takes necessary follow up actions until the customer issues are fully resolved.
- Assist team members by answering questions and providing support on customer transactions, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review
- Assist with distribution of reports, mail, and other correspondence to team members
- Flexible team player in respect to investing additional time in to the team when necessary; including coverage on when required and support in team hours tracking/progression throughout each month
- Champion company core values and other company programs to engage and motivate our employees
- Other duties as assigned
📌 System Administrator - 1500 - Gurgaon (Jaipur)
🏢 Bill Gosling
📍 Jaipur