Sr. Associate-Voice

Location: Infopark, Kochi

Salary: ₹20,000 – ₹26,000/month

Qualification: Graduation Mandatory

Experience: 1–3 years in BPO / Customer Support Voice Process (Mandatory)

Career gap candidates & sales background profiles will not be considered

Shift Timings

*2 PM – 12 AM

*9 AM – 7 PM

Responsibilities

- Handle inbound and outbound customer calls professionally
- Resolve customer queries, complaints, and service requests efficiently
- Provide accurate information about products, services, and processes
- Maintain excellent customer experience and communication standards

Requirements:

- Graduation is mandatory
- 1–3 years of experience in BPO / Customer Support Voice Process
- Excellent English communication skills
- Voice process experience is compulsory




- Willingness to work in assigned shift timings
- Must attend a face-to-face interview
- Immediate joiners preferred
- Candidates with career gaps or pure sales background will not be considered

Pay: ₹20,000.00 - ₹26,000.00 per month

Advantages

- Health insurance
- Provident Fund

Application Question(s):
- Are you available to attend the face to face interview after 31/08/2026 at Infopark, Kochi?

Experience:
- BPO Voice: 1 year (Required)

Language:
- English (Required)

License/Certification:
- Graduation (Required)

Shift availability:
- Night Shift (Required)

Work Location: In person

📌 Sr. Associate-Voice (Kochi)
🏢 NSK Logistics
📍 Kochi