Role & responsibilities

Key Responsibilities

Customer Discovery and Consulting

- Lead customer workshops, interviews and plant walkthroughs.

- Understand manufacturing processes, existing systems, pain points and digital maturity.

- Gather and document business, functional and technical requirements.

- Analyse AS-IS and TO-BE processes, workflows and data flows.

- Translate customer requirements into practical MES, IIoT and digitalization solutions.

- Advise customers on implementation priorities and phased digitalization roadmaps.

Solution Architecture

- Design high-level functional and technical architectures for MES, SCADA, IIoT, historian, traceability, reporting and analytics solutions.

- Define solution components, deployment architecture, data flows, interfaces and infrastructure requirements.

- Architect solutions for areas such as production execution, OEE, downtime, traceability, quality, recipe management, historian, reporting and utilities monitoring.

- Define integrations with PLCs, SCADA, ERP, databases, MQTT brokers and third-party applications.

- Perform fit-gap analysis and differentiate between standard functionality, configuration, integration and customization.

- Identify technical risks, assumptions, dependencies, exclusions and customer responsibilities.

- Ensure proposed solutions are feasible, scalable and aligned with BASE Automations delivery capabilities.

Ignition Technical Leadership

- Develop high-level Ignition solution architectures, including standalone, redundant, distributed and multi-site deployments.

- Recommend appropriate Ignition modules and licensing.

- Define how Ignition will integrate with PLCs, databases, ERP systems, historians, MQTT brokers and third-party applications.

- Review the overall architecture and solution approach of Ignition projects when required.

- Identify major platform limitations, dependencies and implementation risks during pre-sales.

- Provide technical guidance to application and delivery teams without acting as the primary developer.

Demonstrations and Proofs of Concept





- Prepare and deliver customer-specific demonstrations of MES, SCADA, historian and IIoT solutions.

- Convert customer pain points into clear demo and PoC scenarios.

- Define PoC requirements, assumptions, success criteria and expected outcomes.

- Work with application teams to ensure demonstrations reflect the proposed solution.

- Present solutions clearly to CXOs, plant heads, IT, OT and engineering stakeholders.

- Handle technical questions transparently without overcommitting platform capabilities.

Estimation and Proposal Support

- Estimate project effort, software licences, infrastructure, integration and third-party components.

- Prepare high-level implementation schedules and bills of materials.

- Support proposals, RFPs and RFQs.

- Develop scope of work, solution narratives, architecture, assumptions, dependencies, exclusions, timelines and risks.

- Ensure the technical and functional accuracy of proposal content.

- Avoid vague scope, unsupported commitments and unnecessary customization.

Sales and Delivery Collaboration

- Support the Sales Head throughout the opportunity lifecycle.

- Participate in customer meetings, workshops, presentations and technical negotiations.

- Position solutions in terms of business outcomes rather than only product features.

- Ensure a structured handover from pre-sales to delivery.

- Communicate customer requirements, scope, architecture, assumptions and risks to the project team.

- Remain involved during the initial stages of strategic projects to reduce gaps between sold and delivered scope.

Knowledge Development

- Develop reusable discovery templates, solution architectures,



estimation models and proposal content.

- Maintain demo scenarios and industry-specific use cases.

- Share knowledge with sales, application and delivery teams.

- Mentor junior consultants and support the future development of a Solution Architecture team.

- Stay updated on MES, IIoT, Ignition, industrial data platforms and manufacturing digitalization trends.

Required Experience

- 812 years of experience in industrial software, automation, MES, SCADA, IIoT or manufacturing digitalization.

- At least 45 years of meaningful project execution experience on the Ignition platform.

- Experience in requirements gathering, functional design, solution architecture, integration, testing and commissioning.

- Experience in pre-sales, solution consulting, technical consulting or solution architecture.

- Experience leading customer workshops and plant-level discussions.

Preferred candidate profile

Ignition

Solid working knowledge of

- Ignition Perspective and/or Vision

- Gateway architecture

- Redundancy and distributed architectures

- OPC UA and PLC connectivity

- Tag Historian

- SQL database integration

- Reporting and alarm management

- MQTT and related modules

- ERP and third-party system integration

- Ignition licensing and module selection

MES and Manufacturing

Strong understanding of

- Production planning and work-order execution

- OEE and downtime management

- WIP tracking and production reporting

- Product genealogy and traceability

- Quality inspection and non-conformance

- Recipe and parameter management

- Material consumption and inventory interfaces

- Historian, dashboards and manufacturing KPIs

- Maintenance and utility monitoring integration

Integration and Architecture

Working knowledge of

- PLC and SCADA integration

- OPC UA and MQTT

- SQL databases

- REST APIs and web services

- ERP integration

- Cloud and on-premises architectures

- Virtualisation, high availability and redundancy

- IT/OT integration and industrial cybersecurity principles

📌 Solution Architect (Pre-sales) - MES, IIoT & Digitalization (Chennai)
🏢 Base Automation Technologies
📍 Chennai