SME CC Quality-Digital Banking Kotak 811-CEC-VKYC - Responsible for quality assurance and control in the SME Credit Card segment within Digital Banking.
- Focus on ensuring compliance and accuracy in customer verification processes (VKYC).
- Role involves monitoring and improving quality standards in banking operations.
- Requires attention to detail and understanding of digital banking workflows.
- Likely involves collaboration with various teams to uphold service quality.
- Candidate should be familiar with banking quality norms and digital verification processes.
- The position is based in Thane and involves working in a financial services workplace.
- Emphasis on maintaining high standards in customer service and operational efficiency.
- May require analytical skills to assess quality metrics and suggest improvements.
- The role supports the broader objective of enhancing digital banking customer experience.
📌 SME Credit Card Quality Analyst - Digital Banking (Thane)
🏢 Kotak Mahindra Bank
📍 Thane
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