We are looking for the Senior SRE is responsible for deployment, updates, and operational support for environments hosting Dalets cloud-based solutions. This role ensures operational excellence, a seamless client experience, and continuous improvement across infrastructure and delivery processes. The ideal candidate combines solid technical capabilities with the ability to lead delivery through influence and hands-on engineering expertise.

- Make infrastructure complexity transparent to both internal teams and customers,ensuring a consistently excellent client experience.
- Implement, track, and evolve service performance measures such as SLAs,SLOs, and SLIs
- Anticipate risks related to service availability, capacity, performance regressions, and security vulnerabilities.
- Drive continuous improvement,



including leading and facilitating Root Cause Analysis (RCA) activities.
- Communicate proactively with internal stakeholders including Pre-Sales, Project Management, CSM, and TAM teams
- Engage with customers as needed to ensure clarity, trust, and high-quality service.

What you'll we need to be successful?
- Cloud platforms: AWS, Azure
- Containerisation & Orchestration: Kubernetes
- Infrastructure as Code: Terraform
- Configuration Management: Ansible
- Packaging & Deployment: Helm
- Databases: MariaDB, MongoDB
- Monitoring, observability, networking, and cloud security

📌 Site Reliability Engineer (Chennai)
🏢 Sasmatix Solutions
📍 Chennai