Role & responsibilities

- Administer and support SharePoint Subscription Edition (SPSE) on-premises environments.

- Manage and maintain SharePoint farms, web applications, service applications, and site collections.

- Provide L2/L3 production support, including incident, problem, and change management through ITSM tools.

- Perform SharePoint installations, upgrades, Windows Server patching, and SharePoint Cumulative Updates (CUs).

- Plan and execute weekend and after-hours deployments, patching, and maintenance activities as required.

- Monitor SharePoint health, performance, logs, capacity, and availability, proactively identifying and resolving issues.

- Manage and support backup, restore, disaster recovery (DR), and high-availability (HA) environments.

- Configure and maintain security, authentication, Entra ID integration, and SharePoint permissions.

- Troubleshoot and support custom SharePoint solutions, workflows, and third-party add-ons.

- Collaborate with infrastructure, SQL, network, security, and other technical teams to resolve complex issues.

- Enforce SharePoint governance, operational standards, security practices, and administration best practices.

- Create and maintain runbooks, SOPs, patching plans, knowledge articles, and operational documentation.

- Contribute to continuous service improvement and optimization of SharePoint environments.

Preferred candidate profile

- 6-9 years of experience in SharePoint administration,



with a strong focus on SharePoint on-premises environments.

- Hands-on experience administering SharePoint Subscription Edition (SPSE), SharePoint 2019, or SharePoint 2016.

- Strong understanding of SharePoint farm architecture, web applications, service applications, site collections, and troubleshooting.

- Proficiency in PowerShell for SharePoint administration, automation, and operational tasks.

- Good operational knowledge of Windows Server, IIS, and SQL Server in SharePoint environments.

- Hands-on experience with Windows OS patching and SharePoint Cumulative Update (CU) management.

- Experience with L2/L3 production support and ITSM processes, including incident, problem, and change management.

- Practical knowledge of SharePoint backup/restore, DR, and HA concepts and implementations.

- Experience with authentication, Entra ID, security, and SharePoint permissions.

- Exposure to troubleshooting custom solutions, workflows, and third-party SharePoint components.

- Solid analytical and troubleshooting skills with the ability to diagnose complex production issues.

- Good communication and collaboration skills, particularly when working with cross-functional infrastructure, database, network, and security teams.

- Willingness to participate in weekend/after-hours maintenance, patching, and deployment activities based on business requirements.

- Strong focus on documentation, governance, operational excellence, and adherence to best practices

📌 SharePoint Administrator (Bengaluru)
🏢 CGI
📍 Bengaluru