Key Responsibilities

ServiceNow Development &

- Configuration

- Design, configure, and develop ServiceNow solutions specializing in IRM, TPRM, and SecOps modules.

- Build and maintain workflows, Flow Designer flows, business rules, client scripts, UI policies, and integrations.

- Apply ServiceNow best-practice customization while ensuring platform performance, scalability, and security.

- Support ServiceNow upgrades, patching, and regression testing activities.

IRM &

- TPRM Responsibilities

- Implement and enhance Operational Risk, IT Risk, Compliance, Audit, Issue Management, and Policy &
- Control use cases.

- Configure and manage TPRM lifecycle workflows including vendor onboarding, risk assessments, due diligence, and ongoing monitoring.

- Enable traceability across risks, controls, issues, and remediation actions to support regulatory and audit requirements.

- Configure dashboards and reports to provide actionable risk and third-party exposure insights.

SecOps Responsibilities

- Implement and enhance Security Incident Response, Vulnerability Response, and Threat Intelligence modules.

- Integrate ServiceNow SecOps with external security tools using REST APIs and MID Servers.





- Automate security workflows to improve incident triage, prioritization, remediation tracking, and SLA management.

- Ensure security findings are appropriately linked to enterprise risk and third-party risk processes.

Collaboration &

- Delivery

- Collaborate with risk, compliance, security, procurement, and IT stakeholders to gather requirements and deliver scalable solutions.

- Work with architects, product owners, testers, and DevOps teams in Agile or hybrid delivery models.

- Provide technical guidance and mentoring to junior developers and configuration analysts.

- Support UAT, production deployments, and post-go-live stabilization.

Governance &

- Quality

- Ensure solutions align with enterprise risk frameworks, internal controls, and audit expectations.

- Embed access controls, segregation of duties, audit logging, and data quality controls into ServiceNow solutions.

- Support internal and external audits by providing system documentation, evidence, and traceability.

- Continuously identify opportunities to standardize, automate, and optimize risk and security workflows.

📌 Servicenow developer (IRM) (Bengaluru)
🏢 PwC
📍 Bengaluru