Skill set Technical Skills

Core platform configuration

- Business Configuration (BC sets), fine-tuning activities
- Adaptation UI / Key User Tools for custom fields, layouts, extension fields
- PDI (Partner Development Infrastructure) or SAP BTP extensibility for custom apps
- SDK for Sales Cloud extensions (if doing deeper customization)

Integration

- SAP Cloud Integration (CPI) or middleware tools
- Integration with SAP S/4HANA or ECC (for orders, pricing, customer master)
- OData services, REST/SOAP APIs
- Integration with SAP CPQ, SAP Marketing Cloud, or third-party CRMs

Data management

- Data migration tools (Data Workbench, migration templates)
- Master data governance (accounts, materials, pricing)

Reporting/Analytics

- Embedded analytics / reporting views
- SAP Analytics Cloud (SAC) integration if used for dashboards

Identity & security
- Role and authorization concept (Business Roles, Access Restrictions)
- SAML/SSO integration

Cross-Cutting Skills




- SAP Activate methodology (since most SAP CX projects use it)
- Testing: unit, integration, UAT script writing
- Change management and end-user training/documentation
- Stakeholder communication translating business needs to technical teams and vice versa

Functional Skills

Sales process knowledge

- Lead-to-chance-to-quote-to-order lifecycle
- Account and contact management, territory management
- Pipeline management, sales forecasting, quota planning
- Sales performance management (SPM) concepts

Business analysis

- Requirements gathering and documentation (BRDs, functional specs)
- Process mapping (as-is/to-be), gap analysis
- Fit-gap workshops with stakeholders
- Traceability matrices linking requirements to configuration/testing

Industry/domain awareness

- Understanding of B2B vs. B2C sales models
- CPQ (Configure, Price, Quote) concepts if quoting is in scope

📌 Senior SAP Sales CloudC) Consultan (Chennai)
🏢 SK It Shoulders
📍 Chennai