Key Responsibilities

Partner with senior stakeholders, Transformation Office, business, and technology teams to define strategic priorities and solutions.

Spearheaded strategic business analysis across global digital transformation initiatives

Conduct As-Is / To-Be analysis, gap analysis, impact assessment, and process mapping.

Develop business cases, BRDs/FRDs, RACI, process maps, user stories, and requirements documentation.

Drive cross-functional workshops, stakeholder alignment, governance, and change management.

Manage project timelines, risks, dependencies, resources, and escalations across multiple initiatives.

Support UAT, implementation, adoption, and continuous improvement initiatives

Technical & BA Skills : Strong working knowledge of





- Requirements gathering and management
- BRD / FRD documentation
- User stories and acceptance criteria
- Requirements Traceability Matrix
- As-Is / To-Be process mapping
- BPMN and swimlane diagrams
- Gap analysis
- Impact analysis
- Scope and change management
- UAT
- Defect management
- Advantages realization
- Business case development
- KPI definition and measurement
- Data analysis

Preferred Tools

- Jira
- Confluence
- Azure DevOps
- Microsoft Visio
- Lucidchart
- Miro
- Microsoft Excel
- Power BI
- MS Project

📌 Senior Manager Business Analyst (Delhi)
🏢 Dentsu Global Services
📍 Delhi