What you bring in:

- 6 + years of professional experience.
- 3+ years of good track record of working with a high velocity Customer Success team.
- Good experience in the SaaS/ Software product domain .
- Solid collaboration and interpersonal skills that delight customers and inspire fellow team members.
- Ability to effectively interact with customers of various sizes from a wide variety of sectors.
- Ability to map the organization for all relevant stakeholders, decision-makers, influencers and power users for deeper account penetration.
- Ability to use automation tools as part of the customer success life cycle.
- Must have excellent organizational skills, attention to detail and the ability to prioritize in a changing environment.
- Excellent communication and negotiation skills.
- Ability to work well with teams.
- A customer-oriented attitude who drives results and achieves high levels of customer satisfaction.
- Demonstrated operational excellence in analytical thinking, process compliance and improvement, problem solving and planning

📌 Senior Customer Success Manager (Bengaluru)
🏢 Truecaller
📍 Bengaluru