Senior Account Manager – B2 B Marketing Agency

Location: Bangalore (On-site)

Experience: 5–8 years

Reporting to: Account Director / Business Director

About Zensciences

Zensciences is one of India’s largest independent B2 B marketing agencies, working with global enterprises and fast-growth technology companies. We blend creativity, digital, advisory, and storytelling to help brands build relevance, reputation, and recall in complex B2 B environments.

At Zensciences, account management is not just servicing — it is leadership, problem solving, delivery ownership, and long-term relationship building.

Role Purpose

This role exists to ensure that enterprise accounts are managed with strong ownership, operational discipline, responsiveness, and contextual understanding.

Success in this role looks like:

strong client trust in enterprise marketing roles,

smoother delivery,

healthier account growth,

stronger team coordination,

and consistently high-quality output.

Key Responsibilities

1.

Enterprise

Marketing &

- Account Management

Build and manage strong working relationships with client stakeholders across B2 B accounts

Understand client business priorities, challenges, and marketing goals deeply

Act as a key point of coordination between clients and internal teams

Bring proactive thinking, recommendations, and contextual understanding into ongoing engagements

- Delivery &
- Operational Excellence

Drive smooth day-to-day delivery across creative, digital, content, web, and campaign workstreams

Ensure timelines, quality standards, responsiveness, and operational expectations are consistently met

Improve delivery coordination, planning, reviews,



and communication across teams

Reduce operational gaps, rework, and workflow inefficiencies

3.

Business

Growth, Revenue &

- Account Health

Meet revenue targets, support account growth through upsell opportunities

Maintain visibility into account health, delivery risks, workload planning, and operational priorities

Support business reviews, reporting, and internal planning discussions

Help ensure accounts operate efficiently and sustainably

- Team Coordination &
- Leadership

Work closely with content, creative, digital, web, and production teams across projects

Coordinate workflows and priorities across multiple stakeholders and timelines

Mentor junior account managers or executives where required

Build a culture of ownership, responsiveness, collaboration, and accountability

5.

Problem

Solving &

- Communication

Handle delivery challenges, escalations, and changing priorities calmly and proactively

Communicate clearly and effectively across clients, leadership, and internal teams

Balance speed, quality, and stakeholder expectations in fast-moving environments

Desired Skills &

- Experience

5–8 years of experience in account management, client servicing, or project leadership roles within agency or marketing environments

Strong understanding of B2 B marketing and enterprise client environments

Experience managing integrated workstreams across content, creative, digital, web, and campaigns

Solid communication, coordination, and stakeholder management skills

High ownership mindset with solid operational thinking

Ability to manage multiple projects and priorities simultaneously

Calm under pressure and comfortable handling ambiguity

📌 Senior Account Manager –b Marketing Agency (Bengaluru)
🏢 Zensciences
📍 Bengaluru