Position: Senior Admission Counselor

Location: Poddar Business School,Sitapura,Jaipur

Department: Admissions

Reporting to: Admission Head

Employment Type: Full-time

Job Overview:

The Admission Counselor serves as the first point of contact for prospective students and their families, playing a critical role in guiding them through the admission process. The primary objective of this role is to convert inquiries into successful enrollments by providing accurate information, personalized counseling, and exceptional support throughout the applicant’s journey.

The counselor is responsible for promoting academic programs, managing leads, conducting follow-ups, and maintaining a positive and informative experience for all prospective students. This position requires strong communication skills, a student-centric approach, and the ability to manage a dynamic pipeline of candidates.

Key Responsibility Areas (KRA) – Admission Counselor1.

Student

Counseling &

• Conversion

- Provide detailed and accurate information to prospective students and parents regarding courses, eligibility, admission process, and fee structure.
- Counsel students through phone calls, emails, online chats, and in-person meetings.
- Follow up on leads generated through various marketing campaigns and platforms.
- Maintain conversion ratios from inquiry to application to final admission.

2.

Admission Process

Management

- Assist students in the complete admission process, from inquiry to enrollment.




- Verify academic documents and ensure all admission formalities are completed.
- Maintain updated records of student data in portal.

3. Outreach & • Lead Generation

- Participate in outreach activities such as education fairs, school visits, webinars, etc.
- Collaborate with the marketing team to generate and nurture leads through online and offline campaigns.
- Represent the institution at external events to promote programs and attract potential students.

4. Communication & • Relationship Management

- Build and maintain robust relationships with prospective students and their families.
- Address queries, concerns, and objections with clarity and professionalism.
- Provide timely updates and follow-ups throughout the admission cycle.

5. Reporting & • Feedback

- Prepare daily, weekly, and monthly reports on inquiry status, conversion ratios, and student feedback.
- Provide feedback to the marketing and academic teams based on student interactions and market trends.
- Monitor competitor activities and suggest improvements to enhance the admission strategy.

6. Coordination with Internal Departments

- Liaise with academic departments, finance, and administration to streamline the admission and on boarding process.
- Coordinate with faculty for entrance tests, interviews, or orientation programs.

7. Compliance &

• Ethics

- Ensure all admission practices adhere to institutional, regulatory, and ethical guidelines.
- Maintain confidentiality of student records and data.

📌 Senior Academic Counsellor-PGDM Program (Jaipur)
🏢 Poddar Group Of Institutions
📍 Jaipur