Company Description Heritage 1881 Bespoke is a modern expression of a six-generation family legacy in fine fabrics and bespoke tailoring. Led by father and son, Arshad and Nabeel Soomar, the brand continues the Soomar family’s history as suppliers to India’s most distinguished fashion houses. Heritage 1881 brings together premium fabrics from the world’s finest mills and custom-tailored garments crafted in its in-house atelier.

The company focuses on creating enduring, refined pieces designed for life’s most meaningful moments. Each garment reflects a commitment to disciplined craftsmanship and timeless artistry.

Role Description The Sales Specialist is a full time, on-site role based in Mumbai, responsible for driving sales and delivering a premium client experience in the showroom. The role involves welcoming clients, understanding their style and requirements, and presenting suitable fabric and bespoke suiting options.

The Sales

Specialist will guide clients through fittings and customization choices, explain product features and pricing, and support the closing of sales transactions. Daily responsibilities include maintaining product displays, managing follow-ups with prospective and existing clients, and coordinating with the atelier and operations teams to ensure timely delivery.



The role also involves participating in training sessions, contributing to sales initiatives, and upholding Heritage 1881’s standards of service and presentation.

Qualifications

- Strong Communication skills, including clear verbal interaction and professional written correspondence with clients and team members.
- Proven Customer Service experience, with the ability to provide a high-touch, personalized client experience in a luxury or premium retail environment.
- Demonstrated Sales capability, including consultative selling, upselling, and meeting or exceeding sales targets.
- Exposure to Training activities, such as participating in or supporting product knowledge sessions and sharing best practices with peers.
- Understanding of Sales Management basics, including pipeline follow-up, simple reporting, and coordination with management on sales strategies.
- Interest in luxury fashion, menswear, or bespoke tailoring; prior experience in apparel or textiles is an advantage.
- Strong interpersonal skills, professional grooming, and the ability to work on-site in Mumbai, including weekends and retail peak periods as needed.
- Preferred qualification: Diploma or degree in Business, Fashion, Retail Management, or a related field, or equivalent relevant experience.

📌 Sales Specialist (Mumbai)
🏢 Heritage 1881 Bespoke
📍 Mumbai