Job Title: Sales Coordinator

Department: Sales

Location: Navi Mumbai

Experience: 2–5 Years

Industry: Medical Devices / Healthcare / MedTech

Job Summary

We are looking for a detail-oriented and proactive Sales Coordinator to support the sales team in managing customer orders, sales documentation, MIS, coordination with internal teams, and day-to-day sales operations. The role will act as a bridge between customers, sales representatives, logistics, finance, and other internal departments to ensure smooth order processing and timely fulfilment.

Key Responsibilities

- Coordinate and process customer orders from receipt to final delivery.
- Coordinate with the sales team and customers regarding order status, availability, pricing, dispatch, and delivery timelines.
- Prepare and maintain Sales MIS reports including orders, sales, pending orders, dispatches, collections, and other relevant sales data.
- Maintain accurate and updated customer and sales records in Excel/ERP/CRM systems.
- Coordinate with the warehouse, logistics, finance, and operations teams for timely order processing and dispatch.
- Follow up on pending customer orders, backorders, deliveries, and order-related issues.
- Prepare quotations, sales orders, invoices, delivery documents, and other sales-related documentation as required.
- Track and update daily/monthly sales performance against targets.
- Support the sales team in preparing weekly and monthly sales reports, presentations, and business updates.
- Coordinate with the finance team regarding customer outstanding payments, credit limits, and payment follow-ups, wherever required.
- Maintain proper documentation of purchase orders, customer communications, invoices, and dispatch details.
- Ensure timely communication of order-related updates to customers and the concerned sales team members.




- Assist in resolving customer queries and order-related discrepancies by coordinating with relevant internal departments.
- Maintain a database of customers, products, pricing, orders, and sales activities.
- Support the sales team in tender documentation, institutional orders, and other sales-related activities, as applicable.
- Ensure timely and accurate submission of all required sales reports and MIS to the reporting manager.
- Perform other sales coordination and administrative activities as assigned.

Required Skills & Competencies

- Strong coordination and communication skills.
- Good knowledge of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, filters, and basic reporting.
- Strong data management and MIS reporting skills.
- Positive follow-up and order management capabilities.
- Ability to coordinate effectively with multiple internal and external stakeholders.
- Strong attention to detail and accuracy in maintaining sales records.
- Good time management and organisational skills.
- Ability to handle multiple orders and tasks simultaneously.
- Working knowledge of ERP/CRM systems will be an added advantage.
- Good written and verbal communication skills.

Preferred Candidate Profile

- Graduate in Commerce, Business Administration, Management, or any relevant discipline.
- 2–5 years of experience in Sales Coordination / Sales Operations / Order Management / Sales Administration.
- Experience in the Medical Devices, Healthcare, Pharmaceutical, or MedTech industry will be preferred.
- Candidates with experience in handling customer orders, sales MIS, invoicing, dispatch coordination, and sales reporting will be preferred.

Key Performance Areas (KPIs)

- Timely and accurate order processing.
- Accuracy and timely submission of Sales MIS.
- Order fulfilment and on-time delivery coordination.
- Timely resolution of customer/order-related queries.
- Accuracy of sales and customer documentation.
- Effective coordination with sales and cross-functional teams.

Apply: [email protected]

📌 Sales Coordinator (Navi Mumbai)
🏢 Lattice Medtech
📍 Navi Mumbai