JD - Sales Manager

Customer Handling & Consultation

Greet and engage walk-in and digital customers

Understand customer needs, budget, and preferences

Provide a premium MG Select experience

Build rapport and trust with customers

Lead Management & Follow-ups

Handle leads from

- Walk-ins

- Online inquiries

- Marketing campaigns
- Ensure timely follow-ups via calls, WhatsApp, and email
- Update CRM with accurate customer data

Product Presentation & Test Drive Explain features, variants, and pricing of MG vehicles

Highlight USPs (ADAS, EV technology, connected features)

Arrange and assist in test drives

Ensure excellent product demonstration

Sales Conversion & Target Achievement

Convert inquiries into bookings and sales

Achieve monthly and quarterly sales targets

Upsell accessories, extended warranty, and finance options





Assist customers with

- Booking forms
- Finance/loan processing
- Insurance coordination

Ensure all documentation is complete and accurate Delivery Coordination & Handover Support

- Coordinate with delivery team for timely vehicle handover
- Participate in delivery ceremony
- Ensure customer satisfaction at delivery stage

CRM & Reporting

Maintain accurate records of

- Leads
- Test drives
- Sales conversions

Share daily/weekly reports with management Customer Relationship & Retention

Follow up post-sale for feedback

Handle basic customer queries

Generate referrals and repeat business

📌 Sales Consultant (Surat)
🏢 BMW Eminent Cars Surat
📍 Surat