Popeyes is Hiring Restaurant General Manager (RGM) Job Summary- The Restaurant General Manager (RGM) is responsible for leading all aspects of restaurant operations, ensuring exceptional guest experiences, achieving sales and profitability targets, maintaining operational excellence, and developing a high-performing team. The RGM is accountable for driving business performance while ensuring compliance with company policies, food safety standards, and brand guidelines.

Key Responsibilities Restaurant Operations Oversee the day-to-day operations of the restaurant to ensure smooth and efficient functioning. Ensure adherence to Standard Operating Procedures (SOPs), operational standards, and brand guidelines. Monitor restaurant cleanliness, equipment maintenance, and overall ambience. Ensure timely opening and closing of the restaurant and effective shift management. Sales &

- Business Performance Achieve monthly, quarterly, and annual sales targets. Drive revenue growth through local store marketing, promotional activities, and upselling initiatives. Analyze daily sales reports and implement action plans to improve business performance. Monitor key business metrics and identify opportunities to maximize profitability.

Financial Management

Manage the restaurant's Profit &

- Loss (P&L;). Control food cost, labor cost, and operating expenses. Optimize manpower utilization while maintaining service standards. Ensure accurate cash handling, banking, and financial reconciliation.

Team Management

Recruit, train, coach, and develop restaurant team members. Conduct performance reviews and provide regular coaching and feedback. Prepare staff schedules and manage manpower planning. Foster a positive work environment that promotes teamwork and employee engagement.



Drive employee retention and succession planning.

Customer Experience

Deliver outstanding customer service Handle customer complaints promptly and effectively. Monitor customer satisfaction, online reviews, and Net Promoter Score (NPS). Ensure consistent product quality and service excellence. Inventory &

- Supply Chain Manage inventory levels and ensure timely ordering of supplies. Minimize food wastage and inventory variance. Ensure proper stock rotation using FIFO/FEFO practices. Conduct periodic stock audits and inventory reconciliation. Food Safety &
- Compliance Ensure compliance with food safety, hygiene, and sanitation standards. Maintain compliance with statutory regulations and company policies. Ensure successful completion of internal and external audits. Promote a safe working setting for employees and guests. R eporting &
- Analytics Prepare and review daily, weekly, and monthly operational reports. Monitor KPIs and implement corrective actions to improve performance. Present business updates and performance reports to the Area/District Manager.

Key Performance

Indicators (KPIs) Sales Growth EBITDA / Restaurant Profitability Food Cost % Labor Cost % Customer Satisfaction (NPS) Online Ratings (Google, Swiggy, Zomato) Order Accuracy Speed of Service / Delivery Time Employee Attrition Team Training Completion Audit &

- Food Safety Scores Inventory Variance Store Productivity Qualifications Any Graduation, Bachelor's degree in hospitality, Hotel Management, Business Administration, or a related field (preferred). 3-7 years of experience in the QSR, restaurant, retail, or hospitality industry. Please share your resume at [email protected] Job Locations. 1-Yelahanka 2-Banashankari 3-AECS Layout 4-Haralur 5-Marathahalli

📌 Restaurant General Manager (Bengaluru)
🏢 Jubilant Foodworks
📍 Bengaluru