- Manage daily store operations
- Achieve sales targets (walk-in + B2B)
- Manage team (relationship + inside sales + warehouse)
- Ensure customer experience and conversion
- Maintain store inventory and display
- Procurement for BOS+MMS
KRA:-
- Achieve Monthly and Yearly revenue at store level
- Daily order fulfillment to be kept at 100%
- Manage and Achieve targets of team (RM + IS + WH)
- Customer Satisfaction (NPS to Improve)
- Availability score to be kept above 90%
- Manage Store cost (operational cost & Inventory control) at optimised level.
Key Skills
- Retail / B2B sales
- Team handling
- Store operations
- Customer experience