Job Overview The Regional Risk and Compliance Manager is responsible for developing, deploying, supporting, and managing the Account Risk and Compliance Strategy, as well as managing overall risk to JLL and the client across the client s Asia Pacific regional portfolio.

Goals

- Set, execute continuously improve our Quality, Risk and Compliance Programs and Strategy

- Accountable for successful development, implementation, and management of the account s Quality, Risk and Compliance platform and strategy across the Asia Pacific region

- Delivery of education and understanding of the program by the regional and country JLL teams

- Successful delivery of the contract requirements

- Resolution of delivery issues with the affected managers/sites

- Promote a positive, proactive culture of Quality, risk and compliance across the account

- Continual Regional monitoring, assessment, and reporting of account compliance/risk health with trending positive results, minimization of costly errors

Responsibilities

- Accountable for overall Quality,Risk and compliance performance across the Asia Pacific portfolio for all services provided to client. Also accountable for performance of JLL Client Assurance Program.

- Incident Management process management, education, and compliance. Review trending of incidents, including root cause analysis and continuous improvement opportunities.

- BCP process management, education, and compliance. Ensure routine testing and documentation is in place and that teams are educated and complying with requirements.

- Support compliance with Ethics, Anti-Bribery and Anti-Corruption, and Contemporary Slavery programs within your region through education, assurance, and incident management.





- Support compliance with information security and data privacy programs within your region.

- Understand client policy and contractual requirements, acting as the single point of contact within the region to educate, identify, and address scope alignment issues in partnership with regional and global management. Provide technical guidance to both client and JLL teams.

- Monitor compliance to the contract, statutory requirements, policies and procedures through risk assessments and sampling.

- Monitor account performance utilizing the established account reporting, meetings, and other applicable information sources (may include development of routine and ad hoc reports on risk related matters).

- Manage a Risk Register within your region, ensuring timely closure of action plans to mitigate risks to an acceptable level.

- Meet regularly with the Client, Country, Regional, and Global JLL leadership to provide assurance and advice on various risk and compliance matters.

- Participate in the investigation and resolution of high-level risk events, including legal, sensitive incidents, and insurance claims, liaising with clients, leadership, suppliers, legal, and risk management as required.

- Establish and implement necessary communication strategy for the improvement and awareness of quality, risk, and compliance issues across the Account.

- Manage and support special projects across the account as required.





- Ensure Risk and Compliance training is delivered within your area of responsibility

- Support the supplier risk and compliance programs in conjunction with global and regional sourcing and supplier management teams (SCCP).

- Build tools, policies, and best practices in support of all deliverables.

- Respond to all ad hoc inquiries and deliverables regarding operational risk and compliance inquiries.

- Timely and accurate work product

- Active participation in Risk and Compliance program strategy, implementation, and improvement

- Successful leadership of continuous improvement projects, to be assigned and agreed individually

- Global and Regional Compliance to established JLL Audits, Client Audits, and other compliance reviews

- Contributes to the growth of the account and firm through collaboration and best practice sharing across the team, accounts, and JLL corporate

Experience &

Qualifications

- At least 10-15 years management experience within a risk, compliance, legal, audit, or related field.

- Broad acumen of corporate real estate / facilities management processes and services (e.g., engineering, facilities management, health and safety, project management, etc.); exposure to other corporate areas, such as procurement, finance, information technology, etc., a plus.

- Practical working knowledge of risk management frameworks and processes.

- Experience advising senior management at policy level.

- Significant practical experience

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Quality, Risk & Compliance Manager (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru