The QA Engineer is responsible for ensuring customer quality requirements are met through effective quality management, issue investigation, corrective actions, supplier coordination, and compliance with automotive and industry standards. The role supports customer audits, PPAP activities, and continuous improvement initiatives to maintain customer satisfaction and business continuity.

Key Responsibilities

- Investigate customer quality issues and coordinate root cause analysis and corrective/preventive actions (CAPA).
- Prepare and maintain 8D reports, NCRs, and other quality documentation.
- Coordinate with suppliers and manufacturers to resolve quality concerns and implement improvement plans.
- Manage PPAP submissions and supporting documentation for new projects and customer requirements.
- Support customer, supplier, and certification audits, including onsite and self-assessment activities.
- Prepare and maintain quality-related documents, including:
- ISO 9001 certificates and records
- IATF 16949 documentation
- CQI-9 Heat Treat System Assessments
- CQI-11 Plating System Assessments
- ELV test reports and compliance documents
- Work closely with Sales, Customer Care, Operations, and suppliers to ensure timely resolution of customer requests.
- Monitor quality performance indicators and recommend continuous improvement initiatives.
- Ensure compliance with company quality procedures, customer specifications,



and regulatory requirements.
- Provide quality support for new customer onboarding and project launches.

Requirements

- Bachelor's degree in Engineering, Quality Management, Mechanical Engineering, Industrial Engineering, or a related field.
- Minimum 3 years of experience in Quality Assurance, preferably in the automotive or manufacturing industry.
- Strong knowledge of PPAP, APQP, FMEA, MSA, SPC, and 8D problem-solving methodologies.
- Familiarity with IATF 16949, ISO 9001, CQI-9, and CQI-11 requirements.
- Experience managing customer complaints, supplier quality issues, and audit activities.
- Good analytical and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Proficiency in Microsoft Office applications.
- Valuable command of English and Thai, both written and spoken.

Preferred Qualifications

- Certified Internal Auditor for ISO 9001 or IATF 16949.
- Experience in fastener, automotive components, or industrial manufacturing environments.
- Knowledge of customer-specific requirements from automotive OEMs and Tier-1 suppliers.

Key Competencies

- Customer focus
- Attention to detail
- Problem-solving and analytical thinking
- Communication and collaboration
- Accountability and ownership
- Continuous improvement mindset
- Ability to work under pressure and manage multiple priorities simultaneously.

📌 Quality Assurance Engineer (Chennai)
🏢 TR, part of the Trifast plc group
📍 Chennai