Key Responsibilities

- Project Management & Delivery
- Lead end-to-end SaaS implementation projects for EXIM digitalisation solutions.
- Plan, track, and govern project timelines, milestones, dependencies, risks, issues and resources.
- Ensure delivery within approved scope, schedule, and budget.
- Provide regular project status updates to customers and internal leadership.
- Collaboration with Internal and Customer Project team to successfully deliver the Solution to customer needs as defined in the SoW.
- Create and maintain comprehensive project documentation
- Communicate effectively with internal and external stakeholders.
- EXIM Domain & Process Leadership
- Lead requirement and process workshops covering export and import lifecycles, including:

Export/import documentation and compliance Customs filing and regulatory processes

Licenses, incentives, and trade schemes

Logistics, shipping, and port operations

- Map customer EXIM processes to standard platform functionality and configurations.
- Advise customers on process optimization and digital best practices.
- ERP & Integration Management
- Manage integration of the EXIM SaaS platform with customer ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, or equivalent).
- Coordinate implementation of pre-built integrations with external public systems, such as:

Customs and government portals DGFT, ICEGATE, ULIP, banking systems

Shipping lines, ports, and logistics partners

- Work closely with technical and integration teams to ensure data accuracy, security, and performance.
- Manage integration dependencies, testing cycles, and cutover planning.




- Standardization & Scope Control
- Drive adoption of out-of-the-box product capabilities and pre-built integrations.
- Strongly discourage unnecessary custom development by:

Aligning customer requirements to standard configurations Recommending process changes aligned with industry best practices
- Ensure any customization is minimal, justified, approved, and governed through formal change control.
- Customer & Stakeholder Management
- Act as the single point of contact for customers during implementation.
- Set and manage expectations on scope, timelines, integration readiness, and responsibilities.
- Proactively manage scope creep, change requests, and risks.
- Build trusted advisor relationships with customer business, IT, and compliance teams.
- Cross-Functional Coordination
- Coordinate with Sales, Product Management, Product Development, QA,

Customer Success, Customer Support. Infrastructure, and Cyber Security teams.
- Ensure smooth handover from pre-sales to implementation and from implementation to Customer Success and Customer support.
- Optimize internal and partner resource utilization.
- Quality, Risk & Go-Live
- Identify and mitigate project, compliance, and integration risks.
- Ensure successful UAT, data validation, go-live,



and post-go-live stabilization.
- Ensure adherence to internal TRIM - Trezix Rapid Implementation

Methodology and contractual commitments. Required Skills & Qualifications
- Must-Have
- Proven experience managing SaaS implementation projects with system integrations.
- Solid working knowledge of Export & Import (EXIM) business processes.
- Experience managing ERP integrations (SAP, Oracle, Dynamics, or similar).
- Understanding of API-based integrations, data flows, and integration testing.
- Excellent stakeholder management, communication, and negotiation skills.
- Strong ability to control scope and minimize customization.
- Proficiency in Agile Sprint methodology is a must.
- Good to Have
- Experience with EXIM or trade compliance digital platforms.
- Familiarity with Indian EXIM ecosystem and public systems (DGFT, ICEGATE, ULIP, banks, shipping lines).
- PMP / PRINCE2 / Agile certification.
- Experience in the supply chain domain, especially Order to Cash, Procure to Pay, and international trade processes (import/export), will be a significant advantage.

Key Competencies
- Strong EXIM and trade compliance orientation
- Integration-focused delivery mindset
- Customer-centric with firm governance control
- Ability to influence adoption of standard solutions
- Structured, risk-aware decision-making

Success Metrics
- On-time, on-budget project delivery
- Successful ERP and public system integrations
- High adoption of standard platform featuresRole & responsibilities

Preferred candidate profile

📌 Project Manager SaaS Solution Delivery (Gurugram)
🏢 Tekskills
📍 Gurugram