Job Title: Program Manager

Location: Jaipur, Rajasthan

Experience: 15+ Years

Role Summary

We are seeking an experienced Program Manager to lead large-scale Digital Transformation and e-Governance initiatives. The candidate will be responsible for overall program governance, stakeholder management, project delivery, risk management, vendor coordination, and commercial oversight across implementation and Operations & Maintenance (O&M;) phases.

The ideal candidate should have extensive experience managing State or Central Government projects, enterprise-scale platforms, and multi-vendor ecosystems while ensuring compliance with program objectives, timelines, budgets, and quality standards.

Key Responsibilities

Program Governance

- Own end-to-end delivery of the program across implementation and O&M; phases
- Establish and operationalize the Program Governance Framework
- Lead and chair Steering Committee and governance review meetings
- Define program roadmap, execution strategy, and transformation plan
- Ensure alignment of program objectives with business and government priorities

Stakeholder Management

- Act as the Single Point of Contact (SPOC) for the Department of Industries.
- Manage communication and engagement with senior government officials and executive stakeholders.
- Facilitate decision-making and conflict resolution among stakeholders

Delivery Management

- Monitor project schedules, budgets, quality metrics, and deliverables
- Ensure achievement of project milestones and contractual obligations
- Conduct periodic implementation progress reviews
- Manage and resolve critical project escalations and dependencies
- Drive adherence to project plans, governance standards, and best practices

Risk, Compliance & Quality Management

- Establish and manage Enterprise Risk Management processes
- Ensure SLA adherence and governance
- Monitor security compliance and regulatory requirements




- Lead audit readiness and compliance management activities
- Implement corrective and preventive actions for identified risks and issues

Resource Management

- Lead and oversee the overall project and program team
- Review and approve deployment and resource allocation plans
- Build high-performing cross-functional teams
- Manage subcontractors, consultants, and partner organizations
- Ensure optimal utilization of resources across workstreams

Commercial Management

- Review and approve customer invoices and billing milestones
- Evaluate and approve Change Requests (CRs)
- Ensure compliance with contractual obligations and commercial terms
- Manage acceptance processes and customer sign-offs
- Monitor program financial health, forecasts, and profitability

Experience Requirements

- Minimum 15+ years of IT industry experience.
- At least 8 years of experience managing large Digital Transformation, Smart Governance, or e-Governance programs.
- Proven experience in implementation and management of: – State Government Portals

– Central Government Portals

– Single Window Systems

– Digital Governance Platforms

– ERP Solutions

– CRM Platforms

– Enterprise Application Platforms

- Experience in managing multi-vendor and multi-department programs.
- Solid understanding of government project execution frameworks, program governance, and PMO operations.

Mandatory Skills

- PMP / PRINCE2
- IACT / IASSC Certified Green / Black Belt
- SWM Lifecycle Knowledge
- Application Knowledge
- Experience in ICT

- Program Governance and PMO Management
- Portfolio Planning and Prioritization
- Strategic Planning and Roadmap Development

Good to Have Skills

- Executive Stakeholder Management

- Client Relationship Management
- Cross-Functional Team Leadership
- Budgeting and Cost Control
- Financial Forecasting
- Vendor and Partner Management

Job Category: Program Manager

Job Type: Full Time

Job Location: Jaipur

📌 Program Manager (Visakhapatnam)
🏢 Fluentgrid
📍 Visakhapatnam