Portfolio Resolutions Manager-Unsecured-ARD Retail-ARD Retail Portfolio - Responsible for managing unsecured retail portfolios with focus on resolutions and recovery.
- Oversee the portfolio performance and implement strategies to reduce delinquencies.
- Coordinate with cross-functional teams to ensure effective portfolio management.
- Analyze portfolio data to identify trends and recommend corrective actions.
- Manage stakeholder relationships and ensure compliance with regulatory guidelines.
- Drive initiatives to improve customer experience during resolution processes.
- Monitor and report on key performance indicators related to portfolio health.
- Collaborate with risk and compliance teams to mitigate potential losses.
- Lead a team focused on achieving portfolio resolution targets.
- Ensure timely and accurate reporting to senior management.