Position Overview

ProductSpace is seeking a permanent PLM Support Engineer to manage the day-to-day operations and upkeep of a newly deployed Siemens Teamcenter PLM system. You will be deputed onsite for 3 years at our client’s facility, a premier Public Sector Defence Manufacturing enterprise to provide immediate technical assistance, maintain system stability, and prevent downtime for active engineering projects.

Key Responsibilities

- Day-to-Day User Support: Provide rapid, hands-on troubleshooting for CAD designers, engineers, and managers experiencing Teamcenter issues.
- System Maintenance: Monitor system performance, run daily health checks, and manage license usage (floating/network licenses) across workstations.
- Minor Configurations: Implement authorized minor updates to workflows, user roles, access privileges, and data classifications.
- Integration Support: Maintain and troubleshoot CAD-to-PLM connections (NX and AutoCAD) and coordinate database issues with local IT teams.
- RapidAuthor Application Support: Maintain and troubleshoot client-side installations of the RapidAuthor suite, resolving licensing, connection, and rendering issues for technical writers.
- Publication Workflow Maintenance: Support technical publication workflows by assisting authors in using the Rapid Author Connector for Teamcenter to check-out CAD models and check-in updated manuals.
- Data Translation Troubleshooting:



Troubleshoot failed CAD-to-technical-data conversions occurring within the Rapid Data Converter and coordinate with database admins to resolve memory or server bottlenecks.
- Onboarding & Guidance: Provide ongoing, informal training and support to current users and contract staff joining the project.
- OEM Liaison: Log tickets and work directly with Siemens technical support to resolve complex bugs, software updates, and patch installations.

Requirements Qualifications & Skills

Mandatory Requirements

- Bachelor's degree or Diploma in Engineering, IT, or a related field.
- Minimum of 3 years of experience in Siemens Teamcenter administration, IT support, or system maintenance.
- Solid understanding of Teamcenter modules (Access Manager, Structure Manager, Change Management, and workflow execution).
- Experience troubleshooting NX CAD and AutoCAD integrations.
- Basic hands-on troubleshooting experience with interactive technical authoring tools or 3D publication software (exposure to Siemens RapidAuthor suite is highly preferred).
- Basic understanding of Oracle database environments and Windows Server administration.
- Excellent troubleshooting skills and a customer-service-oriented approach.
- Indian citizenship (required for secure government site clearance), medical fitness, and clean background check for police verification. No personal electronic devices are permitted in the client’s secure work zones.

📌 PLM Support Engineer (Chennai)
🏢 ProductSpace Software India
📍 Chennai