? We’re Hiring | Patient Care Counsellor – Eye Care Hospital

? Hospital: Dr. Shroff’s Charity Eye Hospital

? Location: Meerut

? Role: Patient Care Counsellor

We are looking for a compassionate and dedicated Patient Care Counsellor to join our team and support patients throughout their treatment journey.

? Eligibility

- Graduate in any discipline.
- 2–3 years of relevant experience in an Eye Care Hospital/Ophthalmology setup will be preferred.
- Experience in patient counselling, TPA, insurance or billing processes is an advantage.
- Knowledge of Government healthcare schemes will be preferred.
- Freshers with good communication and counselling skills are also encouraged to apply.

? Key Responsibilities
- Counsel patients regarding treatment plans, surgeries and procedures.
- Explain billing, insurance claims and applicable healthcare schemes.
- Coordinate with doctors, optometrists and other hospital departments.
- Handle patient queries and documentation professionally.




- Support patients with the required information throughout their treatment.
- Ensure a smooth patient journey from consultation to treatment and follow-up.
- Maintain a compassionate, patient-focused and professional approach at all times.

? Ideal Candidate We are looking for someone who has:

✔️ Excellent communication and counselling skills

✔️ Strong patient-handling abilities

✔️ Good understanding of hospital processes

✔️ Ability to coordinate with multiple departments

✔️ Professional and empathetic approach

✔️ Experience in an eye-care/ophthalmology workplace will be an added advantage

✔️ Freshers with the right attitude and willingness to learn are welcome

? Location: Meerut

? Role: Patient Care Counsellor

? Interested candidates can share their updated resume at:

[email protected]

Please feel free to share this opportunity with suitable candidates in your professional network.

📌 Patient care counsellor (Meerut)
🏢 Dr. Shroff's Charity Eye Hospital
📍 Meerut