21 Aug
|
Logesys Solutions India
|
Chennai
21 Aug
Logesys Solutions India
Chennai
Company Description Logesys Solutions India Pvt. Ltd. is a Bangalore-based data and analytics management service provider with sales offices in the Middle East and the US. The company focuses on Advanced Analytics, Data Engineering, Automation, and Visualization to help organizations unlock the value of their data.
Logesys supports businesses across sectors such as retail, supply chain, automobile, life sciences, and chemicals. By enabling data-driven decision-making, the company helps clients improve operational efficiency and business performance. Applicants can expect to work in a technology-driven workplace that emphasizes innovation and measurable impact.
Job Summary: The Order Management Executive is responsible for processing customer orders accurately and efficiently, ensuring timely fulfilment, coordinating with internal departments, and maintaining high levels of customer satisfaction. The role involves managing the complete order lifecycle from order receipt to delivery and invoicing.
Key Responsibilities
- Receive, review, and process customer orders in ERP systems.
- Validate order Details, Pricing, Margin & Appropriate Approvals.
- Monitor order status and provide regular updates to customers and stakeholders.
- Resolve Order Booking related issues to ensure smooth processing.
- Share Order Acknowledgement copy to Customer timely against Respective Orders.
- Maintain accurate order Booking Records/Margins and documentation.
- Ensure compliance with company policies, service-level agreements (SLAs), and quality standards.
- Generate and analyse order management reports and performance metrics.
- Support continuous improvement initiatives to enhance order processing efficiency.
- Handle customer inquiries related to order status, deliveries, and product availability.
Required Qualifications
- Bachelor’s degree in business administration, Commerce, Supply Chain Management, or a related field.
- 2–5 years of experience in order management, customer service, logistics, or supply chain operations.
- Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
- Proficiency in Microsoft Excel and Microsoft Office applications.
📌 Order Management Executive (Chennai)
🏢 Logesys Solutions India
📍 Chennai