Location: Centralized Kitchen — Oragadam Main Road, Sriperumbudur.
Job Type: Full time
Job Summary The Operations Executive oversees stores and inventory operations at the centralized kitchen, manages relationships with client companies through regular site visits and review meetings, and ensures equipment and machinery across operations are properly maintained. This role acts as the primary link between the kitchen, the store team, client HR teams, and the proprietor, taking direct ownership of day-to-day operational oversight and reporting outcomes directly to the proprietor.
Key Responsibilities
Stores & Inventory Oversight
- Supervise the store team to ensure all stock transactions, receipts, issues, and returns are accurately recorded.
- Ensure data capture across all store registers is complete, consistent, and up to date.
- Conduct month-end physical stock closing and reconcile against records.
- Report month-end stock closing results and any discrepancies directly to the Proprietor.
Client Site Visits & Relationship Management
- Visit all client companies on a monthly basis, in addition to regular store responsibilities at the kitchen.
- Attend review meetings with client HR teams to discuss service performance and address concerns.
- Resolve operational issues raised by clients directly, escalating to the Proprietor where necessary.
Client Feedback & Production Coordination
- Collect feedback directly from client canteens on food quality and service.
- Relay client feedback to the Production Manager and kitchen team in a timely manner.
- Follow up to confirm feedback has been acted upon.
Equipment & Maintenance Oversight
- Monitor the condition and maintenance schedules of kitchen and operational machinery.
- Coordinate repairs and servicing with vendors/technicians as needed.
- Report equipment issues or maintenance needs to the Proprietor.
Requirements
- Prior experience in operations, facility management, or a similar cross-functional role preferred.
- Strong communication skills - comfortable representing the company in client HR review meetings.
- Sound Excel and reporting skills for stock and performance data.
- Strong organizational skills and the ability to independently manage multiple responsibilities.