– Sales Staff

Position: Sales Executive / Sales Staff

Department: Retail

Location: Store

Reporting To: Store Manager

Key Responsibilities

- Achieve daily, weekly, and monthly sales targets.

- Attend customers and understand their requirements to provide the right product recommendations.

- Maintain excellent customer service and ensure a positive shopping experience.

- Drive key retail KPIs such as Conversion, ATV, UPT, and Sales Growth.

- Maintain proper product display, visual merchandising, and store standards.

- Ensure merchandise is replenished and the sales floor is always ready for customers.

- Support stock receiving, tagging, inventory management, and stock counting.

- Follow all company SOPs, policies, and operational guidelines.

- Support CRM activities, customer follow-ups, and promotional campaigns.

- Maintain cleanliness and discipline on the sales floor.

- Coordinate with the Store Manager and team to achieve overall store targets.





- Handle customer queries and complaints professionally.

- Ensure proper billing and support smooth cash-counter operations when required.

Required Skills

- Positive communication and customer-handling skills.

- Positive attitude and robust sales orientation.

- Ability to work in a team and achieve targets.

- Basic knowledge of retail operations.

- Willingness to work flexible shifts, weekends, and during promotional periods.

- Prior retail/apparel experience will be an advantage.

Performance Parameters

- Sales Achievement

- Conversion %

- ATV / UPT

- Customer Service

- CRM & Customer Engagement

- Stock Accuracy

- Store Discipline & SOP Compliance

Education & Experience

- Minimum 12th pass; graduation preferred.

- Freshers can apply; retail sales experience will be an added advantage.

📌 Mmp Se (Pune)
🏢 BIBA
📍 Pune