21 Aug
|
Ramesh Textiles
|
Indore
21 Aug
Ramesh Textiles
Indore
? We are hiring a Merchandiser at RTIPL — and we want to be upfront about exactly what that means.
Ramesh Textiles India Pvt. Ltd. is a vertically integrated home textile manufacturer in Indore. We export flannel bedding and home textiles to 15+ countries across Europe, USA, and Australia.
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? WHAT THIS ROLE ACTUALLY IS
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You own the order.
From the moment you receive a PO to the moment the buyer signs off delivery — it is yours. Every trim sourced. Every approval chased. Every buyer email answered. Every production delay flagged. Every shipment document submitted. All of it.
This is not a coordination role where you remind people to do things. This is an ownership role where you make sure things get done — and when they don't, you escalate immediately with a solution.
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? WHAT YOUR DAY-TO-DAY LOOKS LIKE
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→ Receive PIs from our Sales team. Flag anything that needs attention or buyer discussion immediately. Build an execution plan for every order within timelines — trims, approvals, production timeline, delivery date — and update on portal.
→ Get approvals from buyers and raise purchase orders for all trims: labels, threads, poly bags, cartons, tags, packing materials. Negotiate price and lead time with every vendor, every time.
→ Own all buyer communication — order acknowledgements, strike-off approvals, PP sample approvals, shipment sample approvals, production updates, shipment notifications, TNA and any other buyer ask. In English. Professionally.
→ Track production daily. Know the daily target vs actual. Falling behind by more than 10% on any day — flag it the same day with a recovery plan.
→ Coordinate dispatch with our team. Verify labels and carton counts before any shipment leaves. Sign off physically.
→ Submit packing lists and all details to the dispatch team.
→ Maintain a master order tracker — updated daily, every order, every status. Management will open it without warning and expect it to be current.
→ Send a daily team update every evening:
what moved today, what is at risk, what needs a decision from management.
→ Submit a one-page weekly order status report every Friday by 4pm. Without being reminded. Ever.
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? HOW WE WILL MEASURE YOUR PERFORMANCE
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We don't believe in vague expectations. Here is exactly how performance is measured:
✅ On-time shipments — 95% or above
✅ Buyer query response — within 24 working hours
✅ Production stoppages due to trim delay — zero
✅ Buyer complaints reaching management before you flag them — zero
✅ Master order tracker — 100% current at all times. Spot-checked without notice. Any stale entry is a fail.
✅ Friday report submitted by 4pm every week — without a reminder from management. Ever.
These are not stretch targets. These are the baseline.
Hit them consistently and we will talk about growth and compensation. ?
Miss them consistently and we will have a different conversation.
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? THE NON-NEGOTIABLES
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These are the behaviours that will end this working relationship quickly if they happen repeatedly:
1️⃣ The buyer should never be the first to know about a problem with their order.
If something goes wrong — a delay, a quality issue, a documentation problem — management hears it from you first. The buyer hears it from us before they ask. With a solution.
2️⃣ No verbal approvals. No verbal packing instructions.
If it is not in writing, it did not happen. WhatsApp counts. A verbal conversation does not.
3️⃣ Bad news comes with a solution.
"The shipment will be delayed" is never a complete sentence.
"The shipment will be delayed by 5 days. Here is why.
Here is what we are doing. Here is the new date." — that is the standard.
4️⃣ The Friday report is not optional.
The day management has to ask for it is the day this stops working.
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? WHO WE ARE LOOKING FOR
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→ 5+ years of export merchandising experience in home textiles or apparel. You have independently managed orders from PI to delivery — not "supported the team."
→ Fluent spoken and written English. Our buyers are in Europe, USA, and Australia. Your emails need to be clear, professional, and error-free.
→ Organised by system, not by instinct. You maintain a tracker, not a memory.
→ Calm under pressure. You have handled a delivery crisis and kept the buyer relationship intact.
→ Based in Indore or willing to relocate. This is a full-time, on-site role. Not remote.
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? WHO THIS IS NOT FOR
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We would rather be honest now than waste both our time:
❌ If you need to be chased for updates — this is not the role for you.
❌ If your answer to a buyer complaint is to explain what went wrong, without offering a solution — this is not the role for you.
❌ If you have been "part of a merchandising team" but have never independently owned an order from PI to delivery — this is not the role for you.
❌ If you are looking for a slow-paced corporate environment — we are a manufacturing business moving quick. This will feel intense.
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? HOW TO APPLY
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Submit via Linkedin along with your CV, include one paragraph answering this:
? What is the largest order you have independently managed — what went wrong during execution, and exactly how did you handle it?
That one paragraph will tell us more than your entire CV. Applications without this paragraph will not be reviewed.
📌 Merchandiser (Indore)
🏢 Ramesh Textiles
📍 Indore