Role: General Manager

DESIRED SKILLS & EXPERIENCE

∙ 10+ years of progressive professional experience , with a substantial background in academic publishing, journal management, or editorial operations.

∙ 5+ years of direct managerial or supervisory experience leading teams, managing performance, and overseeing complex workflow operations.

∙ A Master’s degree or equivalent professional qualification; a academic background in life sciences, STEM fields, or research administration is preferred.

∙ In-depth understanding of scholarly journal publishing models, peer review frameworks

(single/double-blind, open peer review), and ethical publication standards (e.g.,

- COPE guidelines).

Advanced familiarity and hands-on operational experience with major online submission and tracking systems (e.g., ScholarOne Manuscripts™, Editorial Manager™, or eJournal Press).

∙ Strong command of skilled written and verbal English communication, with experience managing high-stakes international stakeholder interactions. ∙ Proven track record of optimizing process-driven workflows, tracking journal performance KPIs, and resolving operational bottlenecks.

∙ Demonstrated excellence in customer support, maintaining high satisfaction standards for authors, peer reviewers, and Editors-in-Chief.

∙ Strong strategic thinking, data analysis, and change-management skills to adapt team

- operations to evolving academic publishing trends and open-access mandates.





WHAT YOU WILL BE DOING ∙ Strategic oversight of daily peer review administration to consistently meet and exceed target metrics for speed, decision quality, and publication volume.

∙ Leading, mentoring, and managing performance for a team of Reviewer Selection Editors and editorial assistants, supporting their career development and workload distribution.

∙ Establishing best practices for identifying, vetting, and securing qualified international peer reviewers using bibliographic databases (e.g., PubMed Central, Web of Science, Scopus).

∙ Ensuring strict adherence to editorial policies, conflict-of-interest checks, and ethical publication guidelines across all managed journal titles.

∙ Conducting high-level data analysis on operational metrics (e.g., time-to-first-decision,

acceptance rates, reviewer response rates) to drive continuous workflow improvements.

∙ Serving as the primary point of escalation for complex editorial issues, severe reviewer delays, and publication ethics inquiries.

∙ Partnering with Editors-in-Chief, editorial boards, and internal executive publishing teams to align operational output with long-term journal strategy.

∙ Maintaining accurate records, managing board reporting, and ensuring data integrity within central publishing systems.

∙ Leading key departmental initiatives, strategic software migrations, and process innovation projects.

📌 Manager - General Publishing - 10 years ( immediate joiners ) (Chennai)
🏢 ResourceTree Global Services
📍 Chennai